Community Support

Premium Features Get help using features of our paid subscriptions. Sales and Subscriptions Here you can post questions about the platform and the different subscription plans. Clinic Features Get help with workflows, clinic settings or other features of our Clinic package. Tech and Setup Questions For questions about technical requirements or setup procedures.

Topic	Replies	Views	Activity
Location information Tech and Setup Questions	2	78	November 18, 2022
Meeting history need aphone numbers that called for a doxy appt Tech and Setup Questions	1	20	November 11, 2022
Is doxy verified for Ontario Canada Tech and Setup Questions	1	14	November 10, 2022
Please Make Patient Preview Picture Optional Clinic Features	2	189	November 4, 2022
Trouble with 1 client not being heard Community Support	3	82	October 18, 2022
Text Invite Interface - Removing Sender Link on the bottom Tech and Setup Questions	5	89	October 13, 2022
Notification alert throughout appointment Premium Features	9	207	October 13, 2022
Clients can't see or hear me in the middle of sessions Community Support	18	458	October 11, 2022
Loud typing noise Community Support	3	46	October 4, 2022
Virtual Background update Community Support	5	306	September 28, 2022
Terrible scratchy distorted sound if using Firefox Tech and Setup Questions	3	100	September 28, 2022
Storing phone numbers of patients Tech and Setup Questions	7	509	September 23, 2022
Sound notifications Tech and Setup Questions	11	260	August 29, 2022
Can only receive one file transfer Community Support	3	135	August 18, 2022
Premium features not working Tech and Setup Questions	5	157	August 15, 2022
Waiting Room Transfer & Camera Access Issues Community Support	3	111	August 10, 2022
Help getting logged on! Community Support	4	68	August 9, 2022
I cant hear my patient but she can hear me Community Support	36	3968	August 18, 2022
Previously working laptop no longer works with doxy.me Tech and Setup Questions	2	141	July 31, 2022
Redirect after a call Tech and Setup Questions	5	113	July 22, 2022
Disturbing echo Tech and Setup Questions	4	204	July 21, 2022
Muting not working? Tech and Setup Questions	3	177	July 1, 2022
Fix when Doxy.me can't "see" your camera using Chrome Tech and Setup Questions	3	301	June 29, 2022
Appointment reminders Community Support	3	224	June 24, 2022
Camera adjustments Tech and Setup Questions	5	318	June 22, 2022
Video working then shuts off Tech and Setup Questions	2	202	June 21, 2022
API integration with other applications Community Support	2	118	June 15, 2022
Charged for more than I expected Sales and Subscriptions	4	471	June 10, 2022
My mic keeps turning off automatically… any suggestions to keep it on? Community Support	2	111	June 8, 2022
Does free version of doxy.me utilize unique access codes for each client and each session Premium Features	3	178	June 3, 2022