|
Crackling on patient's side when I speak
|
|
59
|
1549
|
July 22, 2020
|
|
Camera stopped working
|
|
4
|
100
|
July 22, 2020
|
|
Camera and Mic suddenly stopped working
|
|
7
|
210
|
July 21, 2020
|
|
Can Clients pay in the Agency's Shared waiting Room
|
|
1
|
31
|
July 21, 2020
|
|
My patient can't hear me/I can't hear my patient
|
|
5
|
473
|
July 20, 2020
|
|
Client's camera and microphone are blocked
|
|
16
|
538
|
July 20, 2020
|
|
Some of my patients can't hear me
|
|
11
|
91
|
July 15, 2020
|
|
How do I unsubscibe to this service?
|
|
2
|
46
|
July 15, 2020
|
|
Video Works on Pre-Call Test but not Session
|
|
1
|
50
|
July 15, 2020
|
|
Hourly Data use
|
|
1
|
44
|
July 14, 2020
|
|
Can't hear person I'm talking to
|
|
2
|
78
|
July 13, 2020
|
|
Degrading connection over time
|
|
3
|
173
|
July 12, 2020
|
|
Audio Interrupted w/ incoming call
|
|
11
|
769
|
July 12, 2020
|
|
Pro version does it allow group call
|
|
4
|
178
|
July 12, 2020
|
|
Two Client & Therapist Calls - Audio Problem on 1 remote end
|
|
1
|
45
|
July 11, 2020
|
|
How do I share my Room Passcode with patients?
|
|
4
|
138
|
July 9, 2020
|
|
How do I change my URL for patient check-in?
|
|
6
|
151
|
July 8, 2020
|
|
Making any changes during session requires refresh
|
|
2
|
68
|
July 8, 2020
|
|
Sound not coming from client
|
|
2
|
128
|
July 8, 2020
|
|
Most issues have been resolved for me
|
|
5
|
166
|
July 7, 2020
|
|
Desktop Alert still doens't work
|
|
4
|
118
|
July 6, 2020
|
|
Can't upgrade from free to professional?
|
|
1
|
44
|
July 6, 2020
|
|
ETA on the Virtual Background
|
|
3
|
123
|
July 6, 2020
|
|
My picture cuts out, must reload
|
|
1
|
51
|
July 3, 2020
|
|
With chrome, "copy" stopped doesn't lighting up & "invite via" no longer drops down
|
|
1
|
56
|
July 3, 2020
|
|
Doxy.me took wrong email address from computer for invitation
|
|
2
|
102
|
July 3, 2020
|
|
Private Waiting Room
|
|
2
|
71
|
July 2, 2020
|
|
Turn off Administrator status in shared rooms
|
|
3
|
118
|
July 1, 2020
|
|
Unsupported browser
|
|
3
|
140
|
July 1, 2020
|
|
Video Camera Turns Off Mid-session
|
|
2
|
87
|
July 1, 2020
|
