Community Support   Tech and Setup Questions


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5 309 May 23, 2020
Using Doxi.me to test and patient requires UID/Password
3 3 August 8, 2020
Audio problems yesterday
1 8 August 7, 2020
Signed-in Patient Does Not Appear on My Side
21 400 August 6, 2020
Microphone is not working
17 396 August 6, 2020
Invitation not received
1 6 August 6, 2020
How do you actually get help?
3 57 August 6, 2020
Login and Profile picture taken
9 237 August 6, 2020
Sharing screen with web camera while still having client see me on web cam
1 13 August 5, 2020
Links broken in waiting room?
7 124 August 5, 2020
"Audio Problem"
11 189 August 4, 2020
Feed keeps freezing
3 52 August 3, 2020
Is the payment Option working well?
3 104 August 1, 2020
All my providers having issues
75 2421 July 30, 2020
Training / help to set up meeting with client
1 32 July 30, 2020
Issues with video and cell phones
1 56 July 25, 2020
Intermittent Air Pod connection
2 170 July 23, 2020
Access to Camera Required - but not allowed
2 53 July 23, 2020
Crackling on patient's side when I speak
59 1549 July 22, 2020
Camera stopped working
4 100 July 22, 2020
Camera and Mic suddenly stopped working
7 211 July 21, 2020
My patient can't hear me/I can't hear my patient
5 473 July 20, 2020
Client's camera and microphone are blocked
16 538 July 20, 2020
How do I unsubscibe to this service?
2 46 July 15, 2020
Video Works on Pre-Call Test but not Session
1 50 July 15, 2020
Can't hear person I'm talking to
2 78 July 13, 2020
Audio Interrupted w/ incoming call
11 769 July 12, 2020
Pro version does it allow group call
4 178 July 12, 2020
How do I share my Room Passcode with patients?
4 138 July 9, 2020
Making any changes during session requires refresh
2 68 July 8, 2020