Troubleshooting


Known Issues Use this topic to share known issues or limitation with Doxy.me. And the Doxy.me team can respond and provide updates as they become available.
Topic Replies Activity
About the Troubleshooting category 3 March 2, 2018
Front->Back->Front camera issue 2 October 21, 2019
Screenshare and teleconsent 7 October 17, 2019
Clients cannot hear me 2 September 16, 2019
Camera unavailable 6 August 31, 2019
Unable to hear other person 3 August 8, 2019
SMS invites not delivered to Sprint numbers 1 June 10, 2019
Photos share and updates 3 May 21, 2019
Resizing Website Badge 1 April 12, 2019
How do I change the patient welcome message? 2 April 1, 2019
Small Window with my picture in it won't disappear or move 3 March 25, 2019
Payment feature not working 6 March 15, 2019
Non-critical issues 4 February 7, 2019
Chromebook mic not working...headset neither 5 February 6, 2019
Problems with Doxy this week 4 November 19, 2018
Experience Deterioration over past 2 Weeks 9 November 5, 2018
Meeting History: End time not captured 1 October 2, 2018
Trouble capturing image 4 August 9, 2018
Doxy.me hangs when trying to create calendar event 5 August 3, 2018
Microphone Not Working 1 July 18, 2018
Webcam not working, no video 1 July 18, 2018
Client hears echo on her end 10 September 24, 2018
3 way error on call 2 June 19, 2018
Issues with my first session 2 April 18, 2018
File Transfer not completing 3 April 3, 2018
Browser Notifications not showing up 3 September 24, 2018