Access to Camera Required - but not allowed

I am trying to move from my laptop to use my Android phone, with the latest version of Firefox. I’ve cleared all the data and made sure that my permissions for camera and mic are enabled. That said, when I open the page, and choose “allow access to camera,” it does nothing - stays on the same page, asking me to allow access. Can’t get any further.

We had an issue with a patient using Firefox today. I reported it to Doxy.me support. If you are still having issues, try Chrome or the newest version of Edge (blue and green swirly logo, not monochrome e logo)