Anyone having audio issues, audio delays this afternon?

Anyone having audio delays? There appears to be large spikes in response time in system metrics.

You mean the audio is lagging behind the video in your conversations? I think that’s typically a network issue. What do you get if you test your network speed?

Audio is repeating. Think Max Headroom.

Stats 310/mb/s down, 42.68mb/s up 16 ms latency. Other servers we are hitting our of capacity of 600mb/s. There doesn’t appear to be any issues with our connection.

i did. one session was canceled because no one could hear me. It may be because I did not remove patients from my waiting room before I invited others

Yes - 5 to 10 second delay in audio checked my speeds and seems to be ok…stopped the call and interview

yes I am - did you find out why this is occurring ?

Yes, I’ve been having some audio issues.

I was unable to hear my pt and/or they would hear me with crackling/static noise - tried disconnecting, having pt call back, refreshing, and tried 2 different ear pieces and nothing worked. I had to cancel the appointment. What can be done to fix this problem? I would greatly appreciate any feedback! Thanks :slight_smile: