I start a call with one client, and mic works perfectly, then add another client and the original client’s mic says its muted even though the client did not mute it and it is impossible to unmute it. We checked the settings for everything and it is definitely a doxy issue caused when the group call is created. It happened with not only one, but two separate clients. We checked everything on their end, and it is definitely a doxy issue. Why is this happening? I saw posts from last year asking a similar question with workarounds and a supposed fix but I tried everything posted and nothing worked. Why is this still an issue a year later? This is very frustrating, I’ve had to miss two group therapy meetings because of this, and one of the main reasons I pay for premium is the group call feature for group therapy. Please tell me how this can be resolved.