Tomorrow, June 16th, 2020 we will be replacing our US long codes and toll-free numbers with a shortcode.
Specifically, with the shortcode: 675-79
This number is the number providers will get notified from that a patient checked in, and if a provider chooses to invite their patient via SMS. There are a few instances when a long code will still be used:
- The receiving number cannot receive from shortcodes - it will fall back to a long code
- If the receiving number is outside the USA, it will fall back to a local shortcode or US long code
The standard START/STOP/HELP phrases allow you to control messages you get from this number.
Please post here for any questions or comments.