Credit card number pops up!

Hello. When my client signs into Doxy using Chrome as her browser, and types in her name in the waiting room, her credit card number pops up! I am NOT using Doxy for payment. I am very concerned about this. It doesn’t happen if she uses Firefox. Any ideas?

It might not be doxy.me that is saving the information, but her device’s cache. This may be something she would have approved the browser to do for her at some point. I believe she can clear her cache in the browser and, perhaps, this can be resolved?

Ok thank you! She actually had to clear the cookies and cashe AND change the settings in the “payment” part of the client view on Doxy. It wouldn’t disappear without that.

Thanks for the update! Well done in figuring that out