Downloading the BAA

Perhaps it’s my connection speed, but I cannot download the BAA form. Can someone advise me?

Hi Joan. What happens when you try?

The asterisk circles endlessly (at least for 5 minutes) - which makes me think it’s a connectivity issue.

Having problems, the asterisk circles for a long time and no document downloads - any suggestions gratefully accepted (please?)

Hi Joan. I am not sure why it is happening. If I were you, I would try logging in via an incognito or private browsing window and generating a BAA that way. If that doesn’t work, then try logging in via a different browser. Then you should be able to just create the BAA, and see it in your account when you log back in with your browser of choice.