Hi! I have some news regarding recent updates made to the doxy.me platform, as we constantly strive to make a more reliable, secure and user-friendly telemedicine experience.
The big news has to do with SMS invites, where providers will now need to verify that they have gained the consent of their patients to receive text messages before clicking send. This is to comply with regulations requiring health care providers to acquire verbal consent from patients before communicating with them in this way (Here is an article quoting the relevant regulation, here is a message from the service provider who delivers our SMS invites).
Providers can confirm they have gained this consent by checking a box in the lower left corner of the invite popup:
Apart from that, we’ve also:
- Fixed a problem that caused links to sometimes not function properly in the waiting room, and ensured that links will always have the underline that makes them recognizable as links.
- Corrected a minor problem that on rare occasions caused the text entered in some of the fields in account settings to not be validated.
- Improved the Greek and Italian translations patients using those languages see when using the platform.