Thank you Adam, I must admit I was hoping that Doxy might take up my question.
Which is, as I said in my post, that when I got the professional subscription half of my patients were suddenly unable to hear me? I tried everything I could think of and used the bots you have to ‘fix’ these problems. I didn’t have the same issues with the free version.
So I wonder what this might have been? I cancelled my subscription because it was just too embarrassing and difficult to work in this way. Sometimes we would both close down and re-open and still a client would be unable to hear me. This happened with a number of different clients and always that the client could not hear me. Sometimes within an hour or so I would be able to have a clear meeting again.
Is there something I can do?
Before all this happened I was also wanting to know if Doxy would work for a clinic that my colleague and I were about to start. We are not using Doxy at the moment but I would still like to. Basically I want to know whether I can ‘buy’ (for example) a one-clinic-10-counsellors subscription and have more than 10 of us sharing the time? Most of us only work 3 or 4 hours a day and so would like to be able to share our time and so reduce cost?
I look forward to hearing back from you!