More and more frequently, I’ve found myself, my residents, and my patients using iPads and iPhones have an issue where sometimes the audio defaults to the “phone” speaker instead of the main speaker. You can barely hear the other person when this happens. Refreshing the call, the browser, reentering the waiting room, none of it works reliably to fix the problem. This happens regardless of the version of Safari, Chrome, or iOS being used.
IT IS EASY TO FIX. Whoever’s device connected to the wrong speaker, just needs to turn their phone/iPad 90 degrees (either horizontal to vertical, or vertical to horizontal), and that immediately triggers the sound to come out of the correct speaker. You can switch back to your preferred layout (horizontal or vertical) once that sound has been fixed. It has saved me so much time!