Frequent connection nissues - is internet speed requirement more stringent?

Of late I have been having issues connecting / starting sessions. I find if patients don’t have a very fast connection, then often I have to keep reloading the page just to begin the session. Even then video and audio quality isn’t good.
It is as if Doxy is now more stringent and requires really high speed connections which not every one has.
I find with the same speed, a Whatsapp Video call or Zoom video call gives better results.

Is there some way Doxyme could be friendlier to those without high speed internet?

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I’m having same problem! Worst with pro vs the free doxy

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