How do you actually get help?

How do you access help? The articles are not helping.

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Hello,

Our Support team can be reached using the Help button on your dashboard, via email support@doxy.me or by phone 844-436-9963

This support email address and phone number are not easy to find. Why isn’t there contact information for Doxy readily available? I know there is the help button at the lower right corner, but the other means of contact should be easier to find – especially on the Help page itself. For instance at this moment, when I click the help button, it says “minor service outage”.