I can not see client in the waiting room

Today I have not been able to see clients when they log in despite rebooting (both of us), refreshing, updating browsers (they were up to date), etc. had to resort to FaceTime. They can get into the waiting room and have done test call, etc. but I cannot see that they are there.

Hello sandrajones,

We experienced an unexpected interruption of service today.

All systems appear to be operational now…