Ideal audio with congruency


I discovered, this week, that if I am congruent with the service user’s audio preference, the audio quality is ideal with very little feedback. For example, if they are not using headphones, it is best if I do not, either. This minimizes audio feedback. Has anyone else noticed this, or could this be device related?


Hey Dr. Lauren,

This makes me think of one thing I’ve seen on Google hangouts. It will warn the user if their is a mismatch between the user’s output and input device. For example, if I’m using my built in mic for the microphone and some external speakers for the speakers, Google Hangouts will tell me this could cause audio/echo issues.

I’d like to implement a similar warning on