We had a patient who did not have an appointment use the link from a past appointment to check in to a providers room. No one was looking for her; our MAs start the visit, pause it and then the provider gets on. Patient waited an hour as no one was watching for her name. She was very upset but again, no appointment that day!
We have around 35 rooms so setting daily passcodes is not sustainable for our practice. Our patient population is elderly and they already struggle to allow cameras and mics; the last thing we need is a passcode! Please set up a way for us to expire the link. It looks like other customers have also asked for this feature. We are a very busy practice seeing hundreds of patients/week.