Hi. I don’t vent very often, and it’s very rare that I vent in a forum.
I am now actively looking at alternatives to doxy.me and I didn’t want to–I don’t want to. I started with Doxy a few weeks ago, with the free plan, then started paying month-to-month.
I have a new router as of the end of February 2020, and 250-300 mbps download speed, and a built for me computer. I started on Doxy, like many, due to COVID-19.
I really like the waiting room idea. I have a link to a video that many clients have told me that they’ve actually used/listened to while in the waiting room.
I like that the BAA was super easy to find/get done.
I like that my name is on doxy.me/mynamehere is easy for my clients to find.
This said, the audio latency, the audio freezing while my client’s lips are moving, the freezing of the screen, the poor quality of the video, consistently, has led me to actively look for other online locations.
It’s just not tolerable anymore to be at a really important place in a conversation and then FREEZE, or lose my audio.
I’ve had one couple that each were at a different location in signing on. That call was such a failure that I had to use another medium, another app.
It was when I was on a Facebook thread that I saw someone say that their experiences with Doxy have “been a nightmare” that I realized it wasn’t just me having these issues. I couldn’t have been.
I really see such possibilities with this Doxy. Whether it’s a company or an app of a company, I don’t know. What I know is that I’ve been having nightmare experiences, when the bottom line is that my clients need to see and hear me, and I need to hear and see them. The consistency in the poor and inconsistent quality is simply no longer okay for me to not say something public about it.
Doxy apparently doesn’t have the software engineers to upgrade their systems to the influx of new members, and well, I have no control over that. Doxy, if you’re listening, I hope your hearing me…because if we were on an actual call? You’d probably drop the call.