No picture in picture

I rely on the PIP to see clients and type notes at the same time. Once in the while this function doesn’t work. Any advice on what to do when this happens? Thanks in advance!

I use the Doxy.me service to interact with psychotherapy clients, but I am not sure what PiP is suppose to accomplish, with ethcak rekua

PIP=Picture-in-Picture

I think the request is more along the lines of a floating window that pins on top of the EMR. This is the most requested feature I receive from the clinicians I support.

Does anyone have a recommendation for a free EMR?