Notice of client in waiting room

notice fromDoxy that a client was in the waiting room; however, no client appeared and no client was scheduled seems like the message was sent in error.

I have a client in the waiting room, who is getting a message I am offline (he called). I AM logged in.

I have had this happen multiple times. No client in the waiting room. Refresh browser a few times and client still doesn’t appear. Very problematic.