We are wanting enable office hours for our virtual waiting rooms to prevent patients from joining waiting rooms during non-office hours via the link they received. It would be useful if the patient were promoted that the office is closed when they try to join a waiting room during non-office hours. Please help us disable patients joining a waiting room during non-office hours so our doctors are not receiving notifications at 2AM that a patient has joined their waiting room.
Hi @varlee-kelleh thank you for writing in. This is a good feature request and something we’d like to be able to accommodate, I’m just not sure when. In the meantime, I would like to offer a few suggestions to help with a workaround.
- Personalize Your Waiting Room | Doxy.me Help Center - edit your waiting room to let the patient know your office hours and what to expect if they’ve come outside of those hours.
- Snooze notifications on Android Control notifications on Android - Android Help or iPhone Change notification settings on iPhone - Apple Support
I understand this is not ideal but wanted to give you something to work with in the meantime. I under why this would be valuable to both your patients and providers.