Precall test unsupported on firefox?

Is anyone else not able to do a pretest when using Firefox? When I click on it, the pop up window eventually just takes me back to the dashboard.

Thank you for posting, @elisaleephd. Yes, this issue is something that we are aware of and working on a solution for. Pre-call testing should still function appropriately using Chrome or Safari. We believe this change in behavior is due to an update made by Mozilla to the Firefox browser and are working to account for that change in the pre-call test.

I have the same issue. Would like to see a fix for this soon. Thank you!

We deployed a fix this morning for the pre-call test issue on Firefox. The test should now work without issue. Please let us know if you encounter any problems.