Private Waiting Room

We have the Clinic platform. We have provider rooms and shared consultation rooms that we have granted access to our staff. Is there a way to make our waiting room private so other patents do not see each other? If we have 2 providers online at the same time, one provider is having a meeting with the patient, is there a way for another provider to pull a patient into their room without us copying and pasting the link to them, signing out of Doxy, and then checking back in? This seems a bit clunky…

Hi Megan!

All waiting rooms are private, patients are not able to see other patients in the waiting room. The available provider can start a call with a patient in the Shared Room while the other provider is on a call with another patient directly from that room so no need to transfer!