Problem with chat box

Is it possible to move or increase the size of the chat box in the lower right corner of the screen? All I can see is the black border, and when I go to type in it I can’t see whether I’m actually typing anything or the cursor is even moving.

Hi There,

I dont believe we can change the size of the chat box bar at this point. However it may be worth checking to see if you are as zoomed in on the web browser, this may make the chat box appear smaller. If you are using say chrome, this is how to adjust the zoom setting: Change text, image, and video sizes (zoom) - Computer - Google Chrome Help

With the screen at 100% on Firefox or Edge, all I can see is the black top border of the chat box. When I type, I can’t see what I’m writing. It would be helpful if the chat box was moveable or if you could see what you are typing.

I believe that is the normal display, to just see the top portion of it with the clients name. There should be a little arrow next to it, that if you click it expands. Also, if you click on the 3 dots next to patients name on the left hand side, there should be a little chat icon, that when you click it, it expands up the chat box so you can see what you are typing.