Program has inherent Hipaa violation?

when screen sharing with patients, the next patient’s name pops up in the “waiting room”! This is a hipaa violation and needs to be immediately corrected. The app should automatically cloak the names of people in the waiting room when screen sharing. This
should be an easy fix, converting the name to “the next patient is waiting” in the waiting room and when screen sharing is ended, the patient’s name can be revealed. This needs to be fixed IMMEDIATELY or doctors and your company will get a massive fine. A Perry MD

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