Provider is not online

Status continues to state waiting for provider to come into room, I have my doxy.me portal open but it shows the patient that I am not online.

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Yes This happed to me on 8/2/21

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The same thing is happening to me. What is the secret? Anybody?

Thank you for your comment, @reneeglass. I am not aware of any current issues in general with accurately showing provider availability. Can you give me some more information on exactly what you’re experiencing so I can try to troubleshoot the issue further?