Please add real-time push notification or text signal to the patient in the waiting room. If they leave the browser on a mobile device, when we message the patient we are ready for them to be seen, they are busy surfing Facebook or shopping on amazon, they are expecting a notification, but see nothing. We then have to look up their number and call them to return to the browser. This is hugely inconvenient. Perhaps have patient enter name and number, the system could txt that number directly notifying them to return to the browser. Thanks.
That sounds like a cool idea.
BTW, I created an infographic for my waiting room based on someone else’s in “the community” explaining that they shouldn’t use any other app while in the waiting room. But your suggestion sounds way better.
Attaching the infographic in case it can be useful. Feel free to use.