Today my clients are reporting that they cannot see the teleconsent in full.
I am having issues on my side, as well, as only a very small portion of the page is within view. I used to be able to see almost the full page in the viewer, now it is just a small portion making it difficult for the clients, and myself, to see and sign. Am I the only person having this issue?
Also, the screenshare feature does not work with some Jpg viewers, which is quite inconvenient. Screenshare through selecting a particular window, also, does not seem to pick up on scrolling in excel. Sharing my entire desktop fixes this, however it is not a solution as the individuals in the waiting room would become visible to the client I am sharing my screen with making doxy not confidential.
Do you have any solutions to these issues?