Screenshare video, client hears no sound

New to Doxy.me here. Want to share an educational (it’s a licensed thing, I can’t give her a link) video with client using screenshare. Client gets the visual, but no sound. Is it just not possible, or am I doing something wrong?

Hi there, welcome to the community!

When you screen share there will be no audio unfortunately.

darn, that really defeats the purpose for me.

Will this ever be an option? As a child therapist I need to be able to share videos with sound to the kids. I am paying for this service so if I cannot show the videos with audio I will have to cancel my account.

when will screen-sharing with sound be an option? As it is with Zoom?

We do have someone who has a workaround for this. Perhaps other things can be implied on other operating devices?