Seeing the clients while screensharing

When screensharing in doxy, why can’t I still see the client’s videos on the side of the screen I am sharing? As a speech therapist I need to see the client saying the words while doing the activity on the screen. Also I can’t seem to screen share at all on firefox but can with chrome. Please help

I had the same problem today when I attempted screensharing. Any assistance will be greatly appreciated.

Hi,

You can use the picture-in-picture tool to open a pop-up window with your client’s video feed while you screenshare.

What happens when you try to share your screen in Firefox?