Several times lately a patient doesn’t appear in the Patient Queue after they’ve signed in and are in the Waiting Room. This has happened with several patients. At any rate, I don’t know this is happening, so I think they’re late for their appointment. As a result, I call them or text them and they say they’re in the Waiting Room. I have them sign out and sign in again and that addresses the problem. I’ve also refreshed my browser (Chrome) tab and that also seems to address it. Or so it seems.
So, there are workarounds, but I’m wondering if anyone has experienced this same thing? If so, what do you think might be going on?