Tprymuszewski@inspiritmsryland.org

Doxy.me states it can no longer access my camera. I tried re-set. Updating my browser- Chrome. Changed my browser. Gave permissions to the camera. Tried the pre-call set up. Checked and re-checked settings both on the table using the three dots above where my photo/video should be.

There are no other apps in use on my tablet.

My camera is operational. I can see myself when checking the camera.

Please assist so that my clients can see me.

Thank you.
TP

TP, we are looking into this. In the meantime, we suggest using the Help button for more immediate support.

Hello Kurt,

I tired the help button. And all worked, but still doxy.me could not access my camera.

Please assist.

Thank you.

Theresa Prymuszewski, NCC, LCPC, ACS

410-433-8861 X223