Transferring Patient to Admin

After the patient has finished his/her Doxy visit with the provider, how does the provider transfer the patient to an admin/staff member to schedule the patient for a follow-up?

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Somewhere there is a way for doxyme user A to transfer a video call to doxyme user B. I can’t for the life of me figure out where that is though.

You simply hit the hold button on the call, and the patient is returned to the queue where other users can connect with them again.

Hi just wanted to follow up on this thread for future reference. There are many workflows depending on what you’re trying to accomplish. We created this quick survey that can help you decide.

Clinics now have the ability to transfer patients to other rooms! You can learn more here.