Video Buffering

My video has been buffering since yesterday. I can see my patients, but my video buffers constantly, so the patients can neither see nor hear me. I’ve tried logging out and logging back in and reloading the page, but it has not fixed the problem. Is anyone else experiencing this? It started last night during the storm- east coast. Is anyone else experiencing this? Idk how to correct it and it’s been impossible to have sessions today.

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