Video disabled because of codec

When trying to use group meetings, can not get two group members to see each other. Error message is “video disabled because of unsupported CODEC”. How to fix this problem?

Following as this happens to us as well.

Nice to know I am not the only one with this problem. Have not found a solution, but still looking.

Dr. Hal
Harold S. Sommerschield, Ph.D.
North Star Institute, Inc.
14165 Fenton Road
Suite 101B
Fenton, MI 48430
Shirley Sommerschield, Client Care Coordinator
810-629-1800
1-877-206-9002 (Toll Free)
810-629-1818(fax)
http://www.northstarmentalfitness.com/nsmfb/
Now, There is a Mental Fitness Solution For Any or All of Your Problems

Happens to us too. Sometimes we get t fixed after continuing to fool around with it, re-entering, etc :roll_eyes:

Thank you for verifying the problem. Hope Doxy.me will try to fix problem!!

Dr. Hal
Harold S. Sommerschield, Ph.D.
North Star Institute, Inc.
14165 Fenton Road
Suite 101B
Fenton, MI 48430
Shirley Sommerschield, Client Care Coordinator
810-629-1800
1-877-206-9002 (Toll Free)
810-629-1818(fax)
http://www.northstarmentalfitness.com/nsmfb/
Now, There is a Mental Fitness Solution For Any or All of Your Problems