We are in Primary Care. For BP visits, we want to get an accurate BP reading. If the patient has a cuff at home, we may ask them to take a live reading during our call, so we have more confidence in the value we are told.
For med reconciliation, it is helpful if the patient is near their medications. if they are on a new med from a specialist, they can read it right off the bottle. If the call originates near their meds, we save the time and hassle of having the patient walking around their house.
If the patient has a fever, we may ask them to take a live reading.
All of these tips are shared in our email confirmation as well. And, our schedulers may also be sharing these same tips during the scheduling call.
Not sure if this is really helpful, but we are trying it. I realized that many won’t want these tips, so I also shared a version without it.