Why is PA not an option

Hi my patients are confused getting a message from Mr A…
It would be Nice to be able to customize the greeting sent to the patients via email or text
Hi this is Patrick A PA with Dr R…

Hi @paastourian! Thanks for posting here. Actually, you could probably do that with our change display name feature. Check it out and let me know if that does what you want.

I changed my display name, it works well.